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Service Manual & Parts List HP Color Laserjet CP6015 Series;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP Color Laserjet CP6015 Series copier.
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1. UNDERSTAND LIGHTS ON THE FORMATTER
HP JETDIRECT LEDS
HEARTBEAT LED
ENGINE-TEST BUTTON
DIAGNOSTICS MENU
DIAGNOSTICS MODE
DIAGNOSTICS THAT PUT THE ENGINE INTO THE SPECIAL DIAGNOSTICS MODE
DIAGNOSTIC TESTS
DISABLE CARTRIDGE CHECK
PAPER-PATH SENSORS TEST
PAPER-PATH TEST
MANUAL SENSOR TEST (SPECIAL-MODE TEST)
MANUAL SENSOR TEST 2 (SPECIAL-MODE TEST)
COMPONENT TESTS
COMPONENT TEST (SPECIAL-MODE TEST)
PRINT/STOP TEST
COLOR-BAND TEST
SERVICE MODE FUNCTIONS
SERVICE MENU
PRODUCT RESETS
RESTORE FACTORY-SET DEFAULTS
HARD DISK INITIALIZATION
NVRAM INITIALIZATION
DIAGRAMS
CONNECTORS
DC CONTROLLER PCA
PCAS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
IPTU
SENSORS
SENSORS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
IPTU
FANS
FANS
PRODUCT BASE
MOTORS
MOTORS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
1 PRODUCT BASICS
QUICK ACCESS TO PRODUCT INFORMATION
PRODUCT COMPARISON
PRODUCT FEATURES
PRODUCT WALKAROUND
FRONT VIEW
HP COLOR LASERJET CP6015N, HP COLOR LASERJET CP6015DN, AND HP COLOR
LASERJET CP6015DE
HP COLOR LASERJET CP6015X
HP COLOR LASERJET CP6015XH
BACK VIEW
INTERFACE PORTS
SERIAL NUMBER AND MODEL NUMBER LOCATION
SUPPORTED OPERATING SYSTEMS
2. CONTROL PANEL
USE THE CONTROL PANEL
CONTROL-PANEL LAYOUT
INTERPRETING CONTROL PANEL INDICATOR LIGHTS
CONTROL PANEL MENUS
3 X 500-SHEET INPUT TRAY
IPTU
SOLENOIDS
SOLENOIDS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
SWITCHES
SWITCHES
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
BLOCK DIAGRAMS
MAIN ASSEMBLIES
MAIN PARTS
PCAS
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
GENERAL TIMING CHART
GENERAL CIRCUIT DIAGRAMS
SIGNALS
8 OUTPUT ACCESSORIES AND INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
THEORY OF OPERATION
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
BASIC OPERATION
FEED OPERATION
JAM DETECTION
3-BIN STAPLER/STACKER
BASIC OPERATION
ELECTRICAL CIRCUITRY
FEED DRIVE SYSTEM
CONSTRUCTION OF THE CONTROL SYSTEM
PAPER DELIVERY PATH (STAPLER/STACKER AND BOOKLET MAKER)
INTERMEDIATE-PROCESS OUTPUT-BIN ASSEMBLY (STAPLER/STACKER AND BOOKLET
MAKER)
STACK JOB OFFSET
PROCESS OUTPUT BIN PAPER-STACKING OPERATION
OFFSET OPERATION
STACK TRAILING-EDGE ASSIST OPERATION
STACK DELIVERY OPERATION
STAPLE OPERATION (STAPLER/STACKER AND BOOKLET MAKER)
STAPLE UNIT
GETTING STARTED BASICS
MENU HIERARCHY
OPEN THE MENUS
SHOW ME HOW MENU
RETRIEVE JOB MENU
INFORMATION MENU
PAPER HANDLING MENU
CONFIGURE DEVICE MENU
PRINTING MENU
PCL SUB-MENU
PRINT QUALITY MENU
SYSTEM SETUP MENU
OUTPUT SETUP MENU
I/O MENU
RESETS MENU
DIAGNOSTICS MENU
SERVICE MENU
3. PAPER AND PRINT MEDIA
SUPPORTED PAPER AND PRINT MEDIA SIZES
SUPPORTED PAPER TYPES
SPECIAL PAPER OR PRINT MEDIA GUIDELINES
LOAD PAPER AND PRINT MEDIA
LOAD TRAY 1
PRINT ENVELOPES
LOAD BANNER PAPER INTO TRAY 1
LOAD TRAYS 2, 3, 4, OR 5
LOAD STANDARD-SIZED PAPER INTO TRAYS 2, 3, 4, OR 5
LOAD UNDETECTABLE STANDARD-SIZED PAPER INTO TRAYS 2, 3, 4, AND 5
LOAD CUSTOM-SIZE PAPER INTO TRAY 2, 3, 4, OR 5
LOAD LARGE-SIZE PAPER INTO TRAY 3, 4, OR 5
CONFIGURE TRAYS
CONFIGURE A TRAY WHEN LOADING PAPER
CONFIGURE A TRAY TO MATCH PRINT JOB SETTINGS
CONFIGURE A TRAY BY USING THE PAPER HANDLING MENU
AUTOMATIC MEDIA TYPE SENSING (AUTO SENSE MODE)
AUTO-SENSE SETTINGS
CHOOSE AN OUTPUT LOCATION
STANDARD OUTPUT BIN
OPTIONAL OUTPUT ACCESSORIES
3-BIN STAPLER/STACKER FEATURES
BOOKLET MAKER FINISHER FEATURES
ACCESSORY WALKAROUND
CONFIGURE THE ACCESSORY OPERATION MODE
SELECT THE OPERATING MODE AT THE CONTROL PANEL
SELECT THE OPERATING MODE IN THE PRINTER DRIVER (WINDOWS)
SELECT THE OPERATING MODE IN THE PRINTER DRIVER (MAC OS X)
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4. MANAGE AND MAINTAIN THE PRODUCT
INFORMATION PAGES
HP EASY PRINTER CARE
OPEN THE HP EASY PRINTER CARE SOFTWARE
HP EASY PRINTER CARE SOFTWARE SECTIONS
EMBEDDED WEB SERVER
OPEN THE EMBEDDED WEB SERVER BY USING A NETWORK CONNECTION
EMBEDDED WEB SERVER SECTIONS
USE HP WEB JETADMIN SOFTWARE
SECURITY FEATURES
SECURE THE EMBEDDED WEB SERVER
SECURE DISK ERASE
DATA AFFECTED
ADDITIONAL INFORMATION
JOB STORAGE
LOCK THE CONTROL-PANEL MENUS
MANAGE SUPPLIES
PRINT-CARTRIDGE STORAGE
HP POLICY ON NON-HP PRINT CARTRIDGES
HP FRAUD HOTLINE AND WEB SITE
REPLACE SUPPLIES
LOCATE SUPPLIES
SUPPLY REPLACEMENT GUIDELINES
APPROXIMATE REPLACEMENT INTERVALS FOR SUPPLIES
CHANGE PRINT CARTRIDGES
CHANGE IMAGE DRUMS
INSTALL MEMORY
INSTALL DDR MEMORY DIMMS
ENABLE MEMORY FOR WINDOWS
INSTALL AN HP JETDIRECT OR EIO PRINT SERVER CARD OR EIO HARD DISK
REPLACE THE STAPLE CARTRIDGE
REPLACE SADDLE STITCH STAPLE CARTRIDGES IN THE BOOKLET MAKER
CLEAN THE PRODUCT
CLEAN SPILLED TONER
CLEAN THE PRODUCT EXTERIOR
CLEAN THE PRODUCT INTERIOR
CLEAN THE 3X500 SHEET INPUT TRAY
CLEAN THE IPTU
UPGRADE THE FIRMWARE
DETERMINE THE CURRENT FIRMWARE VERSION
DOWNLOAD NEW FIRMWARE FROM THE HP WEB SITE
TRANSFER THE NEW FIRMWARE TO THE PRODUCT
USE FTP TO UPLOAD THE FIRMWARE THROUGH A BROWSER
USE FTP TO UPGRADE THE FIRMWARE ON A NETWORK CONNECTION USING MICROSOFT
WINDOWS
USE HP WEB JETADMIN TO UPGRADE THE FIRMWARE
USE MS-DOS COMMANDS TO UPGRADE THE FIRMWARE FOR USB CONNECTIONS
UPGRADE THE HP JETDIRECT FIRMWARE
SET THE REAL-TIME CLOCK
SET THE REAL-TIME CLOCK
5. THEORY OF OPERATION
BASIC OPERATION
SEQUENCE OF OPERATION
FORMATTER SYSTEM
SLEEP MODE
RESOLUTION
INPUT/OUTPUT
CPU
MEMORY
HARD DISK
RANDOM-ACCESS MEMORY
DIMM SLOT
FIRMWARE
NONVOLATILE MEMORY
PJL OVERVIEW
PML
CONTROL PANEL
ENGINE-CONTROL SYSTEM
DC CONTROLLER
SOLENOIDS
SWITCHES
SENSORS
MOTORS AND FANS
FUSER CONTROL
FUSER TEMPERATURE-CONTROL CIRCUIT
FUSER OVER-TEMPERATURE PROTECTION
FUSER-FAILURE DETECTION
FUSER IDENTIFICATION
FUSER-LIFE DETECTION
RELAY-FAILURE DETECTION
LOW-VOLTAGE POWER SUPPLY
OVERCURRENT/OVERVOLTAGE PROTECTION
SAFETY
VOLTAGE DETECTION
SLEEP (POWERSAVE) MODE
HIGH-VOLTAGE POWER SUPPLY
LASER/SCANNER SYSTEM
IMAGE-FORMATION SYSTEM
IMAGE-FORMATION PROCESS
STEP 1: PRE-EXPOSURE
STEP 2: PRIMARY CHARGING
STEP 3: LASER-BEAM EXPOSURE
STEP 4: DEVELOPMENT
STEP 5: PRIMARY TRANSFER
STEP 6: SECONDARY TRANSFER
STEP 7: SEPARATION
STEP 8: FUSING
STEP 9: ITB CLEANING
STEP 10: DRUM CLEANING
PRINT CARTRIDGE
IMAGING DRUM
DEVELOPING ROLLER ENGAGEMENT AND DISENGAGEMENT
INTERMEDIATE TRANSFER BELT (ITB) UNIT
PRIMARY-TRANSFER-ROLLER ENGAGEMENT AND DISENGAGEMENT
ITB UNIT DETECTION
SECONDARY-TRANSFER-ROLLER UNIT
CALIBRATION
COLOR-MISREGISTRATION CONTOL
IMAGE-STABILIZATION CONTROL
COLOR-SENSOR CONTROL (DUPLEX MODELS ONLY)
GRAY-AXIS CORRECTION
PICKUP, FEED, AND DELIVERY SYSTEM
PICKUP-AND-FEED UNIT
CASSETTE PICKUP
CASSETTE PAPER-SIZE AND CASSETTE-PRESENCE DETECTION
CASSETTE LIFT OPERATION
CASSETTE PAPER-LEVEL AND PAPER-PRESENCE DETECTION
MULTIFEED PREVENTION
MULTIPURPOSE TRAY PICKUP
MULTIPURPOSE TRAY LAST-PAPER DETECTION
PAPER FEED
SKEW-FEED PREVENTION
PAPER-TYPE DETECTION
FEED-SPEED CONTROL
FUSING AND DELIVERY UNIT
LOOP CONTROL
PRESSURE-ROLLER PRESSURIZATION CONTROL
DUPLEXING UNIT
DUPLEXING REVERSE AND FEED CONTROL
JAM DETECTION
OPTIONAL INPUT TRAYS
PAPER-FEEDER PICKUP AND FEED OPERATION Bosch washing machine repair.
6. REMOVAL AND REPLACEMENT
REMOVAL AND REPLACEMENT STRATEGY
INTRODUCTION
REQUIRED TOOLS
TYPES OF SCREWS
SERVICE APPROACH
BEFORE PERFORMING SERVICE
AFTER PERFORMING SERVICE
PARTS REMOVAL SEQUENCES
USER-REPLACEABLE PARTS
FUSER
TRANSFER ROLLER
INTERMEDIATE-TRANSFER BELT (ITB)
TRAY-1 PICKUP AND SEPARATION ROLLERS
TRAY-2, -3, -4, AND -5 PICKUP ROLLERS
FORMATTER
1 X 500-SHEET INPUT TRAY INSTALLATION
3 X 500-SHEET INPUT TRAY INSTALLATION
TRAY 2
TRAYS 3, 4, AND 5
REMOVAL SEQUENCE 1
SECONDARY TRANSFER UNIT
MULTIPURPOSE DRIVE UNIT
MULTIPURPOSE-TRAY GUIDE (TRAY 1) UNIT
CASSETTE (TRAY-2) PICKUP UNIT
REMOVAL SEQUENCE 2
REAR-LEFT COVER
REAR-RIGHT COVER
REAR COVER
LOW-VOLTAGE POWER SUPPLY UNIT
HIGH-VOLTAGE POWER SUPPLY PCA (A)
LIFTER DRIVE UNIT
REMOVAL SEQUENCE 2A
FUSER MOTOR
REMOVAL SEQUENCE 2B
INTERMEDIATE-TRANSFER BELT (ITB) MOTOR
REMOVAL SEQUENCE 2C
FACE-DOWN OUTPUT BIN
LEFT COVER
LASER/SCANNER-FAN DUCT
REMOVAL SEQUENCE 2D
PRINT-CARTRIDGE DRIVER PCA
REMOVAL SEQUENCE 3
REAR-LEFT COVER
FACE-DOWN OUTPUT BIN
LEFT COVER
HIGH-VOLTAGE POWER SUPPLY PCA (B)
FORMATTER CASE
DC CONTROLLER PCA
REMOVAL SEQUENCE 3A
ENVIRONMENTAL SENSOR
REMOVAL SEQUENCE 4
REAR-LEFT COVER
REAR-RIGHT COVER
REAR COVER
FACE-DOWN OUTPUT BIN
LEFT COVER
PRINT-CARTRIDGE DRIVER PCA
IMAGE-DRUM MOTOR
REMOVAL SEQUENCE 4A
FUSER FAN
REMOVAL SEQUENCE 4B
PRINT-CARTRIDGE FEED MOTOR (BLACK)
PRINT-CARTRIDGE FEED MOTOR (YELLOW, MAGENTA, AND CYAN)
REMOVAL SEQUENCE 4C
CARTRIDGE FAN UNIT
LASER/SCANNER FAN UNIT
REMOVAL SEQUENCE 4D
FUSER POWER-SUPPLY UNIT
PRIMARY-TRANSFER-ROLLER DISENGAGEMENT MOTOR
REMOVAL SEQUENCE 4 SUB-1
PRINT-CARTRIDGE DRIVE UNIT (YELLOW AND MAGENTA)
PRINT-CARTRIDGE DRIVE UNIT (CYAN AND BLACK)
PRINT-CARTRIDGE INTERFACE PCA (CYAN AND BLACK)
MAIN DRIVE UNIT
REMOVAL SEQUENCE 4 SUB-1A
PRINT-CARTRIDGE INTERFACE PCA (YELLOW AND MAGENTA)
REMOVAL SEQUENCE 4 SUB-1B
CARTRIDGE-FAN DUCT
REMOVAL SEQUENCE 5
REAR-LEFT COVER
FACE-DOWN OUTPUT BIN
REAR-UPPER COVER
CONTROL PANEL
FRONT-UPPER COVER
RIGHT-UPPER COVER
DUPLEX SWITCHBACK TRAY
REVERSE COVER
VOC FAN
DUPLEXING REVERSE UNIT
FACE-DOWN DELIVERY UNIT
FACE-DOWN COVER
REMOVAL SEQUENCE 5A
SCANNER COVER
LASER/SCANNER ASSEMBLY (YELLOW AND MAGENTA)
LASER/SCANNER ASSEMBLY (CYAN AND BLACK)
REMOVAL SEQUENCE 5B
FRONT DOOR
FRONT-INNER COVER
REMOVAL SEQUENCE 5C
FRONT-DOOR ASSEMBLY
REMOVAL SEQUENCE 5D
COLOR-MISREGISTRATION AND IMAGE-DENSITY SENSOR UNIT
REMOVAL SEQUENCE 5E
PRESSURE-RELEASE SENSOR UNIT
REMOVAL SEQUENCE 6
REAR-LEFT COVER
REAR-RIGHT COVER
RIGHT-UPPER COVER
RIGHT-DOOR ASSEMBLY
DUPLEXING FEED UNIT
MULTIPURPOSE-TRAY (TRAY-1) PICKUP UNIT
REMOVAL SEQUENCE 7
THERMOPILE UNIT
FRONT-LOWER COVER
ITB DUCT
OPTIONAL INPUT TRAYS
1 X 500-SHEET INPUT TRAY
RIGHT DOOR
LOWER-REAR COVER
FRONT-RIGHT COVER
RIGHT COVER
FRONT-UPPER COVER
LOWER-LEFT COVER
FRONT-LOWER DOOR
BOX
PICKUP UNIT
INPUT TRAY IS NOT ATTACHED
INPUT TRAY IS ATTACHED
AUTO-CLOSE UNIT
PICKUP MOTOR
PAPER-FEEDER DRIVER PCA
3 X 500-SHEET INPUT TRAY
RIGHT DOOR
LOWER-REAR COVER
FRONT-RIGHT COVER
RIGHT COVER
FRONT-UPPER COVER
LEFT COVER
PICKUP UNIT (MIDDLE CASSETTE)
PICKUP UNIT (LOWER CASSETTE)
PICKUP UNIT (UPPER CASSETTE)
INPUT TRAY IS NOT ATTACHED
INPUT TRAY IS ATTACHED
AUTO-CLOSE UNIT
PICKUP MOTOR
PAPER-FEEDER DRIVER PCA
7. SOLVE PROBLEMS
TROUBLESHOOTING PROCESS
DETERMINE THE PROBLEM SOURCE
PRE-TROUBLESHOOTING CHECKLIST
TROUBLESHOOTING CHECKLIST
TROUBLESHOOTING FLOWCHART
POWER SUBSYSTEM
POWER-ON CHECKS
POWER-ON TROUBLESHOOTING OVERVIEW
TOOLS FOR TROUBLESHOOTING
INTERNAL PRINT-QUALITY TEST PAGES
DIAGNOSTICS PAGE
CONFIGURATION PAGES
CONFIGURATION PAGE
HP EMBEDDED JETDIRECT PAGE
EMBEDDED PROTOCOL PAGE
FINDING IMPORTANT INFORMATION ON THE CONFIGURATION PAGES
SOLVE PERFORMANCE PROBLEMS
SOLVE CONNECTIVITY PROBLEMS
SOLVE DIRECT-CONNECT PROBLEMS
SOLVE NETWORK CONNECTIVITY PROBLEMS
SOLVE NETWORK PRINTING PROBLEMS
VERIFY COMMUNICATION OVER THE NETWORK
CONTROL-PANEL MESSAGE TYPES
CONTROL-PANEL MESSAGES
EVENT LOG MESSAGES
PRINT AN EVENT LOG
SHOW AN EVENT LOG
SAMPLE EVENT LOG
CLEAR THE EVENT LOG
EVENT LOG MESSAGE
PAPER-HANDLING PROBLEMS
JAMS
COMMON CAUSES OF JAMS
JAM LOCATIONS
CLEAR JAMS
JAM SENSORS
AREA 1: JAMS IN THE OUTPUT BIN
AREA 2 AND 3: JAMS IN THE FUSER AND TRANSFER AREA
AREA 4: JAMS IN THE DUPLEX AREA
AREA 5: JAMS IN TRAY 2 AND THE INTERNAL PAPER PATH
AREA 6: CLEAR JAMS IN TRAY 1
CLEAR JAMS WHEN PRINTING BANNERS
AREA 7: JAMS IN OPTIONAL TRAYS 3, 4, AND 5
AREA 8: JAMS IN THE OPTIONAL FINISHING DEVICES
CLEAR STAPLE JAMS
JAM RECOVERY
PRODUCT FEEDS MULTIPLE SHEETS
PRODUCT PULLS FROM INCORRECT TRAY
PRODUCT FEEDS INCORRECT PAGE SIZE
PAPER DOES NOT FEED AUTOMATICALLY
PAPER DOES NOT FEED FROM TRAY 2, 3, 4, OR 5
TRANSPARENCIES OR GLOSSY PAPER WILL NOT FEED
ENVELOPES JAM OR WILL NOT FEED IN THE PRODUCT
PRODUCT WILL NOT DUPLEX OR DUPLEXES INCORRECTLY
SOLVE IMAGE-QUALITY PROBLEMS
EXAMPLE PRINT QUALITY PROBLEMS
REPETITIVE DEFECTS RULER
OVERHEAD TRANSPARENCY DEFECTS
PRINT QUALITY PROBLEMS ASSOCIATED WITH THE ENVIRONMENT
PRINT QUALITY PROBLEMS ASSOCIATED WITH JAMS
OPTIMIZE AND IMPROVE IMAGE QUALITY
USE SUPPORTED PAPER
CALIBRATE THE PRODUCT
SPECIFY THE CORRECT PAPER TYPE
CLEAN THE FUSER
RESPOND TO CONTROL PANEL ERROR MESSAGES
CLEAN THE REGISTRATION SECOND TRANSFER ASSEMBLY
USE MANUAL PRINT MODES
PRINT-QUALITY-TROUBLESHOOTING PAGES
IMAGE-QUALITY ISSUES
INTERFACE TROUBLESHOOTING
COMMUNICATION CHECKS
EIO TROUBLESHOOTING
ENGINE DIAGNOSTICS
LED DIAGNOSTICS
UNDERSTAND LIGHTS ON THE FORMATTER
HP JETDIRECT LEDS
HEARTBEAT LED
ENGINE-TEST BUTTON
DIAGNOSTICS MENU
DIAGNOSTICS MODE
DIAGNOSTICS THAT PUT THE ENGINE INTO THE SPECIAL DIAGNOSTICS MODE
DIAGNOSTIC TESTS
DISABLE CARTRIDGE CHECK
PAPER-PATH SENSORS TEST
PAPER-PATH TEST
MANUAL SENSOR TEST (SPECIAL-MODE TEST)
MANUAL SENSOR TEST 2 (SPECIAL-MODE TEST)
COMPONENT TESTS
COMPONENT TEST (SPECIAL-MODE TEST)
PRINT/STOP TEST
COLOR-BAND TEST
SERVICE MODE FUNCTIONS
SERVICE MENU
PRODUCT RESETS
RESTORE FACTORY-SET DEFAULTS
HARD DISK INITIALIZATION
NVRAM INITIALIZATION
DIAGRAMS
CONNECTORS
DC CONTROLLER PCA
PCAS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
IPTU
SENSORS
SENSORS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
IPTU
FANS
FANS
PRODUCT BASE
MOTORS
MOTORS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
IPTU
SOLENOIDS
SOLENOIDS
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
SWITCHES
SWITCHES
PRODUCT BASE
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
BLOCK DIAGRAMS
MAIN ASSEMBLIES
MAIN PARTS
PCAS
1 X 500-SHEET INPUT TRAY
3 X 500-SHEET INPUT TRAY
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
GENERAL TIMING CHART
GENERAL CIRCUIT DIAGRAMS
SIGNALS
8. OUTPUT ACCESSORIES AND INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
THEORY OF OPERATION
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
BASIC OPERATION
FEED OPERATION
JAM DETECTION
3-BIN STAPLER/STACKER
BASIC OPERATION
ELECTRICAL CIRCUITRY
FEED DRIVE SYSTEM
CONSTRUCTION OF THE CONTROL SYSTEM
PAPER DELIVERY PATH (STAPLER/STACKER AND BOOKLET MAKER)
INTERMEDIATE-PROCESS OUTPUT-BIN ASSEMBLY (STAPLER/STACKER AND BOOKLET
MAKER)
STACK JOB OFFSET
PROCESS OUTPUT BIN PAPER-STACKING OPERATION
OFFSET OPERATION
STACK TRAILING-EDGE ASSIST OPERATION
STACK DELIVERY OPERATION
STAPLE OPERATION (STAPLER/STACKER AND BOOKLET MAKER)
STAPLE UNIT
SHIFT THE STAPLE UNIT
STACK OPERATION (STAPLER/STACKER AND BOOKLET MAKER)
OUTPUT BIN OPERATION
SHUTTER OPERATION
JAM DETECTION
POWER SUPPLY
POWER-SUPPLY ROUTE
PROTECTION FUNCTION
HP BOOKLET MAKER/FINISHER ACCESSORY
BASIC OPERATION
BASIC OPERATION OF THE STACKER UNIT
ELECTRICAL CIRCUITRY OF THE STACKER UNIT
BASIC OPERATION OF THE BOOKLET MAKER UNIT
ELECTRICAL CIRCUITRY FOR THE BOOKLET MAKER UNIT
FEED DRIVE SYSTEM
PAPER-DELIVERY PATH (BOOKLET MAKER ONLY)
BASIC OPERATION FOR THE BOOKLET MAKER
CONTROL OF THE INLET FLAPPERS
CONTROL OF PAPER MOVEMENT
ALIGNMENT OF PAPER
CONTROL THE PHASE OF THE CRESCENT ROLLER
OVERVIEW OF FOLDING
CONTROL OF STACK MOVEMENT
FOLD THE STACK
DOUBLE FOLDING A STACK
INTERMEDIATE-PROCESS-TRAY ASSEMBLY
STAPLE OPERATION
STAPLER UNIT
STAPLING OPERATION
STITCHER (STAPLER) UNIT
STACK OPERATION
JAM DETECTION
DETECT JAMS IN THE STACKER UNIT
DETECT JAMS IN THE BOOKLET MAKER UNIT
POWER SUPPLY
POWER-SUPPLY ROUTE FOR THE STACKER UNIT
PROTECTIVE FUNCTION FOR THE STACKER UNIT
POWER-SUPPLY ROUTE FOR THE BOOKLET MAKER UNIT
PROTECTIVE FUNCTION FOR THE BOOKLET MAKER UNIT
SPECIFICATIONS
ACCESSORY SPECIFICATIONS
STAPLER/STACKER OUTPUT-BIN CAPACITIES
BOOKLET-MAKER OUTPUT-BIN CAPACITIES
REMOVAL AND REPLACEMENT
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
IPTU
REVERSE GUIDE
REAR COVER
UPPER-GUIDE ASSEMBLY
DAMPER UNIT
RIGHT-BELT DRIVE UNIT
LEFT-BELT DRIVE UNIT
FINISHER-LOCK ASSEMBLY
IPTU PAPER-FEED MOTOR 1
IPTU PAPER-FEED MOTOR 2
IPTU DRIVER PCA
BOOKLET MAKER AND STAPLER/STACKER
IDENTIFY THE BOOKLET MAKER AND STAPLER/STACKER
REMOVE THE BOOKLET MAKER AND STAPLER/STACKER FROM THE PRINTER
EXTERNAL COVERS
ENTRANCE LOWER-GUIDE ASSEMBLY
FRONT DOOR
REAR COVER
FRONT-FOOT COVER
REAR-FOOT COVER
FRONT INSIDE-UPPER COVER
FRONT INSIDE-LOWER COVER (BOOKLET MAKER ONLY)
LEFT-UPPER COVER
TOP DOOR
GRATE-SHAPED UPPER GUIDE
MOVE OUTPUT BINS 1 AND 2
GRATE-SHAPED LOWER GUIDE
PCA COVER
DRIVE SYSTEM
STAPLER
STAPLER ASSEMBLY
SWING UNIT
UPPER CROSSMEMBER UNIT
SADDLE UNIT (BOOKLET MAKER ONLY)
SADDLE-STAPLER ASSEMBLY (BOOKLET MAKER ONLY)
POSITIONING PLATE UNIT (INNER SIDE-PLATE ASSEMBLY) (BOOKLET MAKER
ONLY)
DOCUMENT FEED SYSTEM
OPERATION-TRAY ASSEMBLY
OUTPUT-BIN 1
OUTPUT-BIN 2
UPPER OUTPUT BIN (STAPLER-STACKER ONLY)
BUFFER ROLLERS
BOOKLET-DELIVERY OUTPUT BIN (BOOKLET MAKER ONLY)
BOOKLET-DELIVERY OUTPUT BIN UNIT (BOOKLET MAKER ONLY)
RETURN ROLLER UNIT
PRESSURE ROLLER UNIT
ENTRANCE UPPER GUIDE UNIT
UPPER-DELIVERY GUIDE (BOOKLET MAKER ONLY)
INLET FEED UNIT (STAPLER-STACKER ONLY)
INLET FEED UNIT (BOOKLET MAKER ONLY)
PAPER-FOLDING ROLLER (BOOKLET MAKER ONLY)
ELECTRICAL SYSTEM
STACKER CONTROLLER PCA
SADDLE-STITCHER CONTROLLER PCA (BOOKLET MAKER ONLY)
SOLVE PROBLEMS
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
STAPLER/STACKER AND BOOKLET MAKER
INDIVIDUAL COMPONENT DIAGNOSTICS
MANUAL SENSOR TEST
COMPONENT TEST
LED DIAGNOSTICS
DIAGRAMS
CROSS SECTIONS
SENSORS
MICROSWITCHES
SOLENOIDS
MOTORS
CLUTCHES
PCA
VARIABLE RESISTORS, LED, AND CHECK PINS
CIRCUIT DIAGRAMS
ADJUSTMENTS
ADJUST THE ALIGNMENT POSITION
ADJUST THE STAPLE POSITION
ADJUST THE FOLDING POSITION TO THE STITCH POSITION (BOOKLET MAKER
ONLY)
ADJUST THE STITCHER UNIT
9. PARTS AND DIAGRAMS
ORDER PARTS, ACCESSORIES, AND SUPPLIES
ORDER DIRECTLY FROM HP
ORDER DIRECTLY THROUGH THE SOFTWARE
CUSTOMER SELF-REPAIR PARTS
CUSTOMER SELF-REPAIR PARTS
SERVICE DOCUMENTATION
PART NUMBERS
ACCESSORIES
PRINT CARTRIDGES
IMAGE DRUMS
MAINTENANCE KITS
MEMORY
CABLES AND INTERFACES
PRINTER
PRINTER UNIT
PRINTER PARTS
INPUT ACCESSORIES
INPUT TRAYS
OUTPUT ACCESSORIES
INTERMEDIATE PAPER-TRANSFER UNIT (IPTU)
STAPLER/STACKER AND BOOKLET-MAKER
ALPHABETICAL PARTS LIST
NUMERICAL PARTS LIST
Number of pages: 1062.
Engine diagnostics
This section provides an overview of the engine diagnostics that are available in the HP Color LaserJet CP6015 Series product. The product contains extensive internal diagnostics that help in troubleshooting
print quality, paper path, noise, component, and timing issues.
LED diagnostics
LED, engine, and individual diagnostics can identify and troubleshoot product problems.
Understand lights on the formatter
Three LEDs on the formatter indicate that the product is functioning correctly.
HP Jetdirect LEDs
The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and the green LED indicates the link status. A blinking yellow LED indicates network traffic. If the green LED
is off, a link has failed.
For link failures, check all of the network cable connections. In addition, you can try to manually configure the link settings on the embedded print server by using the product control-panel menus.
1. Press Menu.
2. Press the down arrow to highlight CONFIGURE DEVICE, and then press the checkmark button
3. Press the down arrow to highlight I/O, and then press checkmark button .
4. Press the down arrow to highlight EMBEDDED JETDIRECT MENU, and then press the checkmark button .
5. Press the down arrow to highlight LINK SPEED, and then press the checkmark button .
6. Select the appropriate link speed, and then press the checkmark button .
Heartbeat LED
The heartbeat LED indicates that the formatter is functioning correctly. While the product is initializing after you turn it on, the LED blinks rapidly, and then turns off. When the product has finished the
initialization sequence, the heartbeat LED pulses on and off.
The heartbeat LED will perform the following sequences:
1. The LED blinks with four fast bursts at power on.
2. The LED blinks at a fast, steady rate during memory testing (one blink per 8 MB).
3. The LED stays off for about eight seconds, while the boot code is decompressing, before the display turns on.
4. The LED blinks at a steady rate of two blinks per second for the remainder of the product operation.
5. If these sequences are not performed, check the following:
◦ Reseat the memory.
◦ Replace the memory.
◦ Replace the formatter.
6. If the control panel display does not illuminate, perform an engine test to check the engine. You must have paper loaded in Tray 2 for the engine test.
Engine-test button
To verify that the product engine is functioning, print an engine test page. Use a small pointed object to depress the test-page switch located on the rear of the product. The test page should have a series of horizontal lines. The test page can use only Tray 2 as the paper source, so make sure that paper is loaded in Tray 2.
Figure 7-13 Engine-test button
Hp Color Laserjet Cp6015 User Manual Printer
Diagnostics that put the engine into the special diagnostics mode
Four diagnostic tests put the engine into a special state:
● Disable-cartridge check
● paper-path sensors
● Manual sensor test
● Manual sensor test 2
● Component test
While the printer is in the special diagnostics mode, the following message should appear:
READY DIAGNOSTICS MODE
TO EXIT PRESS STOP
When the printer is in the special diagnostics mode, these five tests display in the menu and are available to be run. To gain access into other diagnostic tests or to leave the special state, press Stop, and then
select EXIT. The printer will reset itself, and then return to the normal state.
NOTE: You need to have a good understanding of how the printer operates in order to use the engine diagnostics successfully. Before proceeding with these diagnostic tests, make sure that you understand
the information in chapter 5 of this manual.
Diagnostic tests
Different tests can be used to isolate different types of issues. For component or noise isolation, you can run the diagnostic test after removing the covers. Removing the covers provides a better view of
the areas that are being tested. To operate the printer with the covers removed, the door switch levers must be depressed (this is the door-closed position).
WARNING! Be careful when performing printer diagnostics to avoid risk of injury. Only trained service personnel should open and run the diagnostics with the covers removed. Never touch any of the power supplies when the printer is turned on.
Disable cartridge check
Use this diagnostic test to print internal pages or send an external job to the product when one or more print cartridges or image drum pairs are removed or exchanged. The print cartridges and image drums are keyed. They must be removed in pairs and can only be used in the correct color slot. Consumable supply errors are ignored while the product is in this mode. When the product is in this mode, you can navigate the menus and print internal pages or send an external print job to the product. This test can be used isolate problems, such as noise, and to isolate print-quality problems that are related to individual print cartridges or image drum pairs.
NOTE: Do not remove or exchange print cartridges and image drums before you start the disable cartridge check diagnostic. After starting the test, you can remove or exchange print cartridges and image drum pairs.
1. Press Menu.
2. Press the down arrow to highlight DIAGNOSTICS, and then press the checkmark button .
3. Press the down arrow to highlight DISABLE CARTRIDGE CHECK, and then press the checkmark button .
To exit this diagnostic test, press Stop and then select EXIT DIAGNOSTICS.
Paper-path test
This diagnostic test generates one or more test pages that you can use to isolate the cause of jams.
To isolate a problem, you can specify which input tray to use, specify whether to use the duplex path, and specify the number of copies to print. Multiple copies can be printed to help isolate intermittent problems. The following options become available after you start the diagnostic feature:
● PRINT TEST PAGE. Run the paper-path test from the default settings: Tray 2, no duplex, and one copy. To specify other settings, scroll down the menu and select the setting, and then scroll back up and select PRINT TEST PAGE to start the test.
● SOURCE. Select Tray 1, Tray 2, or the optional trays.
● DUPLEX. Enable or disable 2-sided printing.
● COPIES. Set the numbers of copies to be printed; the choices are 1,10, 50, 100, or 500.
1. Press Menu.
2. Press the down arrow to highlight DIAGNOSTICS, and then press the checkmark button .
3. Press the down arrow to highlight PAPER PATH TEST, and then press the checkmark button
.4. Select the paper-path test options for the test you want to run.
Print/stop test
Use this diagnostic test to isolate the cause of problems such as image-formation defects and jams within the engine. During this test you can stop the paper anywhere along the product paper path. The test can be programmed to stop printing internal pages or an external print job when the paper reaches a certain position. The test can also be programmed to stop from 0 to 60,000 mS. If the timer is set to a value that is greater than the job-print time, you can recover the product in one of two ways.
● After the print job is completed press Stop to return to the DIAGNOSTICS menu before the timer times out.
● After the timer times out, press Stop. Activate the door switch to restart the engine and return it to a normal state.
When the timer trips, the control panel display shows the message PRINTING STOPPED To continue, press . Pressing Menu will print the previously selected job. If you do not want the previous job to print, press Stop first, and then press Menu.
NOTE: Do not attempt to perform a print/stop test while the product is calibrating, because you be required to power-cycle the product. If a jam message displays on the control panel during testing, activate the door switch.
Hp Color Laserjet Cp6015x
Hp Cp6015 Printer
Color-band test
The color-band test page shows bands of colors that can indicate whether or not the product is producing colors correctly.
1. Press Menu.
2. Press the down arrow to highlight DIAGNOSTICS, and then press the checkmark button .
3. Press the down arrow to highlight COLOR BAND TEST, and then press the checkmark button.
4. Press the down arrow to highlight PRINT TEST PAGE, and then press the checkmark button
.
Product resets
Restore factory-set defaults
Hard disk initialization
A hard disk initialization will erase and reformat the product's hard disk. Perform hard disk initialization only if an error code displays on the control panel indicating a disk error. Always try initializing the hard disk before replacing it.
1. Turn the product on.
2. As the product performs its power-on sequence, press and hold the Menu button until all three lights on the control panel are lit.
3. Press the back arrow . The message INITIALIZE DISC displays on the control panel.
4. Press the down arrow . The product initializes the hard disk and continues its power-on sequence.
NVRAM initialization
CAUTION: Initializing NVRAM resets the serial number, the event log, the page counts, the calibration settings, and the EIO card. Use the SERVICE menu to restore the serial number and page counts. You also need to reconfigure any computers that print to this product to recognize the product. Initialize NVRAM only when absolutely necessary. In most situations, use a cold reset to reset product variables but still retain the needed values in the SERVICE menu.
Before initializing NVRAM, print a configuration page and a supplies status page to gather the following information:
● Total page count and color page count
● Serial number
1. Turn the product on and watch the control panel display.
2. When the display shows the memory count, press and hold the down arrow until all three lights
on the control panel are lit.
3. Press the up arrow .
4. Press Menu. The message SKIP DISK LOAD displays on the control panel.
5. Press the up arrow until NVRAM INIT is highlighted, and then press the checkmark button .
The product initializes NVRAM and then continues its power-on sequence.